Jean Kelly
Senior Vice President, Product Delivery
Jean Kelly joined CitationAir in 2002 as Vice President of Customer Service. She has over 20 years of experience managing large, multi-location centers, developing the sales and service strategy through eCRM solutions. Ms. Kelly previously held executive positions with MCI and The Hartford and has been a lecturer at call center conferences around the world, addressing issues surrounding workforce development. As Senior Vice President of Product Delivery, Ms. Kelly oversees Customer Service for all Jet Card, Jet Shares, Jet Management and Corporate Solutions customers. Ms. Kelly graduated from George Mason University.